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How To Choose the Best Roofing Company in Brisbane 6 Step Evaluation Guide

Do you know how to choose best roofing company Brisbane? If you want the job done right, you'll have to take the appropriate steps and research qualified contractors. Although narrowing down your options can seem like a daunting task, it doesn't have to be. 
Picture of Austin Jonasen - Director

Austin Jonasen - Director

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Do you know how to choose best roofing company Brisbane? If you want the job done right, you’ll have to take the appropriate steps and research qualified contractors. Although narrowing down your options can seem like a daunting task, it doesn’t have to be. 

This guide offers six easy steps that can lead on how to select roofing contractor Brisbane for your project. Below, you’ll learn tips for choosing best roofer based on key criteria, ranging from insurance coverage to communication skills and beyond.

Ready to evaluate Brisbane roofing companies? Start with Infinite Roofing’s free assessment. Call (07) 3220 0683 today. 

How to choose best roofing company Brisbane

1. Understand Your Roofing Needs 

When people immediately start researching Brisbane roofing companies, they tend to skip a critical first step. Your first priority is evaluating your structure’s needs. This preliminary step allows you to begin your research with specific services in mind. 

Does your roof have cracked tiles that need roof repair? Are you interested in replacing your roof and adding insulation so your home can be more energy efficient? Will your gutters need replacement alongside the roof?

Not every company offers a full slate of services. Rather than hiring multiple contractors, it’s much easier to find one who can check all of your boxes. Figure out which project you need right now and other roofing services you may need in the near future. 

For example, your primary search could be for a roofing contractor that installs new roofs. What if shortly after installation your structure sustains storm damage and needs prompt roof repairs? If your original contractor doesn’t offer roof restoration services, you’ll be back at square one of your search. 

We provide the highest quality roof restoration, repairs, and roof replacement in Brisbane

2. Verify QBCC Licensing and Insurance Coverage 

If you ask an expert how to choose the best roofing company in Brisbane, they’ll tell you to select a team that’s fully licensed and insured. The Queensland Building and Construction Commission regulates the building industry, including roofing projects. Contractors are legally required to hold a QBCC license if they perform projects costing more than $3,300. 

As you conduct online research, look for a company’s license number on their website. If it’s unavailable online, contact them directly and ask for their number. You should then verify the number on the QBCC website to confirm that the contractor holds a legimate license and is qualified to perform certain projects. 

Licensing matters because:

  • Unlicensed contractors face steep fines for completing work.

  • Consumers enjoy quality assurance and peace of mind. 

  • Recourse is available when consumers have complaints. 

In addition to holding the appropriate license, contractors should also carry insurance coverage. Public liability insurance of $5 million is the minimum coverage for licensed roofers, though top-tier companies hold $20 million policies. Insurance protects you from any liability in case any accidents on the job site result in property damage or injuries. 

You’ll be one step closer to making an informed decision when you verify a business’s most important credentials. Once you complete this step, you can move forward in your research. 

Infinite Roofing holds QBCC license 1310331 and $20 million in public liability insurance. Verify our credentials anytime. Call (07) 3220 0683

3. Research Online Reviews and Reputation 

Knowing how to choose the best roofing company in Brisbane isn’t just about their service offerings and credentials. You want experienced roofers who provide excellent workmanship and outstanding customer service. That’s where online reviews come in handy. 

Use Facebook, Google Reviews and similar platforms to gauge a business’s customer satisfaction ratings. Say the first one you read is a glowing, five-star review praising the team’s workmanship and attention to detail. Does this mean you can fully trust them and expect the same level of satisfaction?

Rather than fixating on individual reviews, look for a pattern. Multiple negative reviews may indicate you should look elsewhere for a reliable roofer. On the other hand, if there are dozens of positive, genuine reviews, you’ve likely found a reputable contractor

Keep your eye out for important comments about the following:

  • Licensing

  • Project quality

  • Good communication

  • Project timelines

  • Warranties

  • Pricing

  • Site cleanup 

Check Infinite Roofing’s Google reviews to see our Brisbane customers’ feedback. Then call (07) 3220 0683 to discuss your roofing project. 

right company for your roofing needs our past projects showcase the highest quality roof restoration, repairs, and replacement, with energy-efficient solutions and manufacturer warranties for your peace of mind.

4. Assess Experience and Specialisation

If you’re wondering how to choose the best roofing company in Brisbane, you’ll have to dive deeper into a business’s expertise. Plenty of contractors claim to be excellent at their jobs. However, few Brisbane roofing companies have the experience to back up this claim. 

Whether your roof leaks and you need someone to repair it or the structure needs a full roof replacement following a storm, you’ll need skilled tradesmen working on it. 

With experience comes an established reputation, as well as a deep understanding of the local challenges affecting property owners. Look for companies who specialise in Brisbane roofing services rather than general contractors. They will be the most adept at performing roof repairs, roof replacements, and even related projects like gutter installation and absestos removal. 

Ask key questions like:

  • How long have you been operating in Brisbane?

  • How many roofing projects do you complete annually?

  • Do you specialise in specific materials like Colorbond or tiles?

  • How do you handle Brisbane’s storm season?

Infinite Roofing brings 10+ years of Brisbane roofing experience with hundreds of completed projects to our name. View our portfolio and call  (07) 3220 0683.

5. Check for Any Red Flags 

To find a trusted roofing contractor near you, experts recommend a simple rating system. Knowing how to choose the best roofing company in Brisbane boils down to how well each contractor fares in the areas mentioned above. 

Rate your choices on a scale from zero to five, based on criteria like warranties, licensing and insurance, and feedback from past clients. For example, a good contractor may be a three or four on this scale if they hold the minimum insurance coverage, have five years of experience, and are actively building a positive reputation, though they don’t have many online reviews. 

The right contractor should tackle all of your roofing needs, understand local conditions, and work with high-quality materials. They may also go above and beyond in terms of liability protection and have dozens of genuine five-star reviews. 

Roofers may wind up on the lower end of the scale if they exhibit these red flags:

  • No QBCC license

  • Failure to provide proof of insurance

  • Limited work experience

  • Poor communication skills

  • Unfamiliar with Brisbane residential and commercial building codes

Steer clear of roofers who fail to meet certain criteria. Hiring a business with a lot of red flags may end up costing you more money in repairs and result in a generally negative customer experience. 

We specialise in roof restoration, repairs, and roof replacement, delivering the highest quality roofing solutions every time.

6. Compare Quotes and Pricing Transparency 

Once you narrow down your options, it’s time to request a detailed quote from remaining contractors. Receiving an itemised estimate outlining the costs of your roofing job is the final piece of the puzzle. Ask for written quotes from three to five Gold Coast roofers to compare prices. 

Reputable roofers offer free quote consultations. After discussing your project, the team should provide an itemised quote that explains in detail:

  • Labour costs

  • Specific materials used, such as Colorbond steel in a certain color

  • Deposit requirements

  • Permit expenses

  • Cleanup procedures and costs

Some roofing projects rack up additional expenses, such as gutter replacement. Assuming you find the right roofing contractor for the job, they’ll be able to perform other necessary tasks and include them in the estimate. 

One of the biggest things to keep in mind when comparing prices is the value and transparency offered. A quote that is significantly lower than the rest may indicate subpar work using low-quality materials. 

Stop wondering how to choose the best roofing company in Brisbane. Reach out to Infinite Roofing to see how our team stacks up against the competition. Call (07) 3220 0683 today for an estimate. 

Frequently asked questions

How do I choose the best roofing company in Brisbane?

Choose the best Brisbane roofing company in 6 steps: (1) Verify QBCC licensing and $10M+ insurance, (2) Check Google reviews (4.0+ stars, 20+ reviews), (3) Assess experience (5+ years, roofing specialist), (4) Compare 3-5 itemized quotes, (5) Evaluate warranties (7+ year workmanship), (6) Test communication (24-48 hour responses). Score contractors 0-5 points per step. 25-30 points = excellent. Infinite Roofing: QBCC 1310331, $20M insurance, 10+ years. Call (07) 3220 0683.

What should I look for in a Brisbane roofing company quote?

Brisbane roofing quotes should include: itemized material specifications (brand, quantity, cost), labour breakdown (hours, rate, timeline), additional costs (permits $450-$1,000, disposal $800-$5,300, asbestos removal if applicable), warranty terms (workmanship + material), payment schedule (max 10% deposit), and QBCC licence number. Red flags: vague descriptions, verbal-only quotes, 50%+ cheaper than competitors, large deposits, pressure tactics. Compare 3-5 quotes. Infinite Roofing provides detailed quotes within 24 hours.

How do I verify a Brisbane roofing company's QBCC licence?

Verify QBCC licence in 7 steps: (1) Request licence number from contractor, (2) Visit qbcc.qld.gov.au, (3) Use “Find a Licensee” tool, (4) Enter licence number, (5) Check status (current, not suspended), (6) Verify licence class (roofing work), (7) Check expiry date. Also request public liability insurance certificate ($10M+ coverage) and workers compensation proof. Infinite Roofing: QBCC Licence 1310331, $20M insurance. Verify anytime at QBCC website.

What warranty should a Brisbane roofing company provide?

 Brisbane roofing companies should provide two warranties: (1) Workmanship warranty (contractor-provided, minimum 7 years, covers installation defects, leaks, flashing failures), (2) Material warranty (manufacturer-provided, 20-30 years for Colorbond/tiles, covers material defects). Both should be written, transferable, and clearly state coverage/exclusions. Red flags: under 5 years workmanship, verbal-only, vague terms. Infinite Roofing provides 7-year workmanship guarantee plus manufacturer material warranties. Call (07) 3220 0683.

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austen

Austin Jonasen

Director

Austin is a highly experienced Director and Owner with over 15 years of extensive roofing and wall cladding industry expertise. Throughout his career, he has successfully managed hundreds of projects, working on diverse commercial, industrial, and domestic projects. 

In Addition to his roofing and wall cladding experience, Austin has specialised in Architectural Cladding for over 13 years. He brings a wealth of knowledge and technical expertise to each project, ensuring that every client receives the highest quality craftmanship, attention to detail, and personalised service.

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